Eileens Emporium Newsletter May 2014

[derekrussan]

Newsleter May 2014

POST

As many of you are aware it is now a Criminal Offence to send "Dangerous Goods" by post. We have been seeking clarification from Royal Mail as there are several seemingly unreasonable constraints and anomalies in their less than detailed list.

An example of this is that we are unable to send the Life Colour sets of 6 paints. While we can send up to 4 containers of 150ml each, totalling 600ml, we are not allowed to send one of these sets containing only 132ml of paint, because they are in 6 pots.

As a reminder, items on the banned list will be sent by Courier within the UK. Courier costs start from £5 which is less then you may think. Deliveries to Scotland, Ireland, Isle of Man etc., will use a different courier and may take up to 1 week, but will be charged at the same rate.

We regret that we are unable to deliver such items to Europe, Rest of World and Channel Islands at a reasonable price.

We have had a number of instances where customers have ordered items in longer lengths than they need which has caused the postage to increase considerably, so here is a brief guide to keeping the post down:

If you are ordering Metal or Plastic Sections, do not order over 14" unless you really need the length. As an example the post on a mix of 250mm long metric sections and 12" long imperial sections is £3, but if you include a length of 500mm it will be £7.50. This is because we can send the shorter lengths as a Large Letter and the longer lengths become a Package with significantly higher costs. All Evergreen sections are within the lower cost, but many Plastruct items are longer, so please check first.

If you need any items that are on the post office banned list order as many as you can together. This presently includes all liquids and pastes and any item that carries a hazard label. All such items fit into a small courier bag so £5 P&P applies, but if long lengths of materials as above are included then a larger courier bag is required so the £7.50 rate will apply.

Very long lengths, over 660mm, will go by courier and be charged at £12 as secure packing is very difficult. Where the product will not be damaged we will gently coil products to keep the postage down. Examples are Straight Piano Wire up to 1mm diameter which will spring straight on opening.

Shipping costs are capped at £5 for orders over £60 and free for orders over £130. These limits do not apply to trade orders.

If you want a long length of Brass and are happy for it to be coiled please tell us so we can keep the costs down.

ELECTRICAL ITEMS

In response to requests from customers we are now selling electrical wire in 10m lengths as well as 100m reels. We have also started stocking 16/0.2 as well as 7/0.2.

We now also stock a variety of tag strips which will soon be added to the web site.

SPECIAL OFFER

This months special offer is 10% off all fasteners. This means all Nuts, Bolts, Washers, Spanners and Rivets. This includes the remaining stocks of subminiature fasteners, both functional and cosmetic.

This offer is for web orders only please enter "NUTSINMAY" in the comments box on checkout. This applies to all orders placed before 31st May 2014. The discount will not show on our web system, but will be taken from the payment and show on the formal invoice shipped with the goods.

EXHIBITIONS AND OPEN DAY

We have finally set the date for our open day as Saturday 21st June. We apologise for the short notice. As always we will be offering 10% off everything and a free barbecue. If you have attended before please advise us of numbers. If not, please ask us for an invitation as the address is not the published mail order address.

A reminder that we will be at the Perth show on 28/29th June for the first time.

Full details of all our other products are on our website.

Derek, Anita and Matt



Exhibition Schedule

Do not forget you can beat the queues at shows by pre-ordering through the website. Please allow at least 1 week, 2 weeks for Guildex - Telford, Scale Model World, Scaleforum, Railex, Expo EM, York and Warley.

10 May - ALSRM Reading

17/18 May - EXPO EM Bracknell

24/25 May - Railex Aylesbury

31 May - G0G Cleckheaton

21 June - Eileens Open Day - Please ask for invitation.

28/29 June - Perth *** NEW *** NEW *** NEW

9/10 August - Railwells